diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 8607984510
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number, and you will be logged in instantly. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and has a strong signal. If you don't receive the OTP after clicking the "send OTP" button, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the phone number has changed, submit your updated KYC documents via email to customer support for account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should fix any compatibility issues and enable a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount collected. This means you can only cash out your actual gaming earnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have submitted all required KYC details through the app, including saving your Aadhaar card, UPI information, and bank details. This will help facilitate a smoother experience. Completing these steps is mandatory for further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, taking significantly less time than the initial 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn. This is a standard restriction for bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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